As the workplace evolves, HR is no longer confined to policies and processes. In this column, Sultana Al Amri explores how modern people leaders are becoming culture architects, balancing empathy with accountability while designing environments where employees can thrive sustainably. | Written by Sultana Al Amri The role of HR has transformed dramatically over the past decade. What was once primarily an operational function focused on policies, compliance, and administration

Sultana Al Amri, Happiness General Manager, shares why employee happiness efforts fall short, and how HR leaders can shift from surface initiatives to system-level impact. | Written by Sultana Al Amri Employee happiness is no longer a side conversation. It shows up in executive discussions, engagement dashboards, and increasingly, in performance metrics. Organizations are investing in wellbeing platforms, leadership programs, listening tools, and culture initiatives. And yet