DBS Launches Career Advisory Service for AI-Era Jobs
DBS is pairing AI-powered career tools with more than 100 trained Career Advisors, giving employees personalised support to explore opportunities, build relevant skills and navigate evolving career paths.
| Written by Palak Kataria
AI might be able to suggest the skills an employee needs next. But deciding where they want their career to go can still benefit from a human conversation.
DBS is bringing those two sides together through a new Career Advisory Service, designed to help employees explore career opportunities as technology changes roles and skills across banking.
More than 100 DBS employees have been trained as Career Advisors, providing colleagues with one-to-one guidance alongside the bank’s existing AI-powered career development tools, including iGrow and iCoach.
The combination is what makes the initiative interesting.
Digital tools can help an employee identify skills gaps or discover a role they might not previously have considered. A Career Advisor can then help turn those possibilities into a conversation about strengths, ambitions and practical next steps.
It comes as DBS expands its broader investment in preparing employees for an AI-enabled workplace.
The bank says it has equipped approximately 40,000 employees globally, including 14,800 in Singapore with foundational AI skills. More than 11,000 employees working in roles significantly reshaped by AI have also received upskilling support.
DBS is now working with the Institute of Banking and Finance Singapore (IBF) on further workforce development, spanning foundational AI capabilities, reskilling and the development of future talent.
The approach also places emphasis on skills that remain distinctly human. As technology takes on more routine activities, capabilities such as critical thinking, problem-solving, judgement and relationship-building can become increasingly valuable.
Early-career employees are part of the picture too. DBS plans to welcome more than 500 young local talents in 2026 through management associate, internship and traineeship programmes.
For employees, the result is a different approach to AI-led workplace change. Instead of career development being something that happens only during an annual review or when someone applies for another role, guidance can become more continuous.
And perhaps that is the more interesting workplace story here: as career technology becomes more intelligent, DBS is adding more human guidance alongside it.
Source(s): DBS; Institute of Banking and Finance Singapore; Singapore Ministry of Trade and Industry.
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