top of page

What HR Leaders Need to Do Before Singapore's Workplace Fairness Act Takes Effect

  • 1 day ago
  • 4 min read

The law is not in force yet, but the preparation window is now. Employers who wait until 2027 will be building under pressure.


| Written by Tripti Mehta



Singapore has passed its first legally binding law against workplace discrimination. The Workplace Fairness Act (WFA), enacted in two parts across 2025, converts what were previously voluntary employment guidelines into enforceable legal obligations with a grievance process, a dispute resolution pathway, and real financial penalties for non-compliance.


The Act is expected to come into force by end-2027. That may sound distant, but in reality, it is not.


What the Act Actually Does


Before the WFA, Singapore's employers were governed by the Tripartite Guidelines on Fair Employment Practices, a voluntary framework. The WFA does not replace those guidelines. It sits alongside them, adding legal weight to the most commonly encountered forms of discrimination.


The first bill establishes the substantive protections: what is prohibited, who is protected, and what employers must have in place. The second bill sets out how employees can make claims when those protections are breached.


Who is Protected and From What


The Act prohibits employers from making adverse employment decisions covering hiring, appraisal, training, promotion, and dismissal based on any of five categories of protected characteristics:


  • Age

  • Nationality

  • Sex, marital status, pregnancy status, and caregiving responsibilities

  • Race, religion, and language

  • Disability and mental health conditions


These five categories account for more than 95% of all discrimination complaints received by the Ministry of Manpower (MOM) and Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).


Workplace Fairness Act: Key Facts at a Glance

First bill passed

January 8, 2025

Second bill passed

November 4, 2025

Expected in force

End-2027

Discrimination complaints covered

More than 95% of all complaints received by MOM and TAFEP

Employer obligation

Formal internal grievance handling process mandatory for all firms

Mediation

Mandatory before any claim proceeds to tribunal

ECT claims ceiling

SGD 250,000

First offence fine

Up to SGD 50,000

Repeat offence fine

Up to SGD 250,000

TAFEP employer briefings

Monthly, ongoing since September 2025

What Employers are Now Required to Have


Every firm must put in place a formal internal grievance handling process for workplace discrimination. This is not optional and not dependent on company size. The intention is to create a safe space for issues to be raised and resolved at the firm level before they escalate.


What Happens When Internal Resolution Fails


If a grievance is not resolved internally, the employee must attempt mediation before any claim can proceed to adjudication. Mediation is mandatory. MOM has confirmed that the Tripartite Alliance for Dispute Management will handle mediation for claims up to SGD 30,000, with the Singapore Mediation Centre handling higher-value claims, and that mediators are already being trained specifically for workplace discrimination cases.


If mediation fails, the employee can bring a claim to the Employment Claims Tribunal for disputes up to SGD 250,000, or to the High Court for higher-value claims. All proceedings are held in private. Legal representation is not permitted at the ECT level, keeping the process more accessible and less adversarial.


What Enforcement Looks Like


MOM has described its approach as education-first. Enforcement levers are calibrated to severity, ranging from directions to attend educational workshops, to administrative financial penalties, to heavier civil penalties for egregious breaches. Fines go up to SGD 50,000 for a first offence and SGD 250,000 for repeat offences.


Why HR Needs to Act Now


Minister for Manpower Dr Tan See Leng was direct in his November 2025 parliamentary speech: employers need to review HR processes, workers need to understand their protections, and mediators need to be trained. All of that takes time. The end-2027 implementation date was set specifically to allow adequate preparation, not to defer it.


TAFEP has been running monthly WFA briefings for employers since September 2025, and is developing step-by-step guides and templates specifically for smaller businesses. MOM has also indicated it will publish a handbook explaining the law through illustrations and case studies.


TAFEP has specifically called on employers to adopt the Tripartite Standard on Recruitment Practices and the Tripartite Standard on Grievance Handling now, as the most direct way to align with WFA requirements while the preparation window is still open.


HR Checklist: What to Do Before End-2027


Policies and Processes

  • Review hiring, appraisal, promotion, and dismissal processes against the five protected characteristic categories

  • Establish or formalise a written internal grievance handling process for discrimination complaints

  •  Adopt the TAFEP Tripartite Standard on Recruitment Practices

  •  Adopt the TAFEP Tripartite Standard on Grievance Handling


People and Training

  •  Train HR teams and line managers on what constitutes discrimination under the Act

  •  Brief leadership on employer obligations and enforcement exposure

  •  Register for TAFEP's monthly WFA employer briefings


Documentation

  •  Ensure all employment decisions,including hiring, appraisals, promotions and dismissals, are documented with clear, objective criteria

  •  Review existing employment contracts and offer letters for compliance gaps


Ongoing

  •  Monitor MOM and TAFEP for the WFA handbook and subsidiary implementation guidelines

  •  Set an internal compliance review date at least six months before end-2027


Singapore's approach to workplace fairness has always been gradual and consensus-driven. The WFA continues that tradition but it also marks a clear line. What was once a matter of good practice is becoming a matter of law. For HR leaders, the question is not whether to prepare, but how much runway they want before the deadline arrives.


Source: Ministry of Manpower (MOM); Singapore Statutes Online; Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) 

Comments


bottom of page