Dr. Louise Lambert shares how trust in teams is not built through words alone, but through consistent behaviour, small promises, honest communication, fair action, and the courage to acknowledge mistakes. | Written by Dr. Louise Lambert Many managers say they want more trust in their teams. They want people to be open, proactive, honest, and willing to take initiative. They encourage this by saying things like, “My door is always open,” “You can trust me,” or “We need to trus

Strong leadership starts with presence. Dr. Louise Lambert explores why paying attention, showing genuine interest, and being fully present can strengthen trust, wellbeing, and team performance. | Written by Dr. Louise Lambert Most managers think they are good listeners and they probably are. They care about their teams, ask questions, and make time when they can. And yet, one of the most common complaints employees have about their managers is not about workload or pay, but

Managers shape more than performance; they shape emotional climate. In her second column for Employee Happiness Daily, Dr. Louise Lambert explores how emotional contagion influences team behaviour, decision-making, and psychological safety, and why the way leaders show up matters more than they realise. | Written by Dr. Louise Lambert Most managers believe they are paid to manage performance. Targets, delivery, quality, timelines. And they are. But there is something else the

Dr. Louise Lambert, Head of Happiness Programming & Policy Design at HappinessMatters.org , explores how managers shape workplace wellbeing daily through behaviour, presence, and small, consistent actions. | Written by Dr. Louise Lambert Most managers don’t wake up thinking, “Today, I will influence my team’s wellbeing.” They wake up thinking about deadlines, emails, decisions, problems to solve, and meetings they don’t have time for. And yet, whether they think about wellbei